Thursday, November 12, 2015

Outlook crashes randomly - bad Microsoft security patch KB 3097877

To uninstall bad Windows Update:

Open Control Panel --> Programs and Features -->View Installed Updates (left side of the window) -->Search for KB2097877 (top right search box on the window) --> Right-click --> Uninstall

Reboot the computer...

Updated info on the subject:
http://www.infoworld.com/article/3004441/microsoft-windows/microsoft-surreptitiously-reissues-botched-patch-kb-3097877-for-windows-7.html


Update: If your Outlook stuck on splash screen and refuses to open try to run Outlook /safe command (add-ins disabled) from start menu and check if any add-in responsible for preventing your Outlook from opening correctly. You may want to disable the most obvious ones first (FaceBook, Twitter, LinkedIn, etc.). Here is more information on this procedure: https://www.msoutlook.info/question/88 

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